GDPR
1. Operator
Business name: (we are preparing…)
Registered office: Nevädzová 617/13, 900 43 Kalinkovo
IČO: (we are preparing…)
E-mail: info@jak-audio.com
Phone: +421911551107
Responsible person: Ing. Ján Kapusta
The operator processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, the Act on the Processing of Personal Data and Act No. 18/2018 Coll. on the Protection of Personal Data and on Amendments to Certain Acts, as amended.
2. Purpose of processing personal data
We process your personal data mainly for the purpose of:
– fulfilling the contractual relationship;
– processing the order and delivering the goods;
– communicating about the order;
– keeping accounts (invoices);
– handling complaints;
– fulfilling legal obligations;
– fulfilling other legal obligations.
3. What data do we process?
We only process the data that you provide to us when ordering, most often:
– identification and address data: e.g. name, surname, delivery or other contact address, collection point address, registered office, company ID, VAT number;
– electronic contact data: e.g. telephone number, e-mail address;
– other personal data associated with the contractual relationship: bank account number, order history;
– other personal data: typically data provided by customers in the order form or in other documents and when communicating with us, including later updates.
And also data that we automatically obtain based on the fact that you browse our websites. Most often, this is electronic data:
– the website from which you came to our websites;
– access date and time;
– search queries;
– http and https response code;
– transmitted data groups;
– information about the browser and operating system of the computer.
4. Legal basis for processing
We process your data on the basis of:
– performance of the contract (Article 6(1)(b) GDPR) – i.e. processing the order;
– compliance with a legal obligation (accounting, tax regulations);
– legitimate interest (e.g. communication with the customer, handling a complaint).
The processing of personal data for the purposes of fulfilling the contractual relationship, accounting and tax purposes and fulfilling other legal obligations are legal or contractual requirements. If you plan to place an order through our website, you are obliged to provide us with your personal data for these purposes.
5. Data retention period
We store personal data:
– for the period necessary to exercise the rights and obligations arising from the contractual relationship between you and us and to assert claims from these contractual relationships (5 years);
– for the period necessary to fulfill a legal obligation (accounting documents 5 years, tax documents 10 years);
– or for the period specified by law.
6. To whom we provide data
We may provide your data to:
– carriers (e.g. courier service – name, address, phone);
– postal service providers;
– accounting and tax consultancy providers;
– IT service and hosting providers;
– payment gateway providers;
– postal service providers;
– public administration authorities (e.g. tax office – if required by law).
We never provide data to third parties for marketing purposes.
7. How is personal data processed?
Personal data is processed both manually and automatically. We keep proper records of all processing activities in accordance with applicable legal regulations.
8. Your rights
You have the following rights:
– the right to access your personal data;
– the right to rectify inaccurate and complete incomplete personal data;
– the right to erasure (unless this is contrary to the law);
– the right to restrict the processing of your personal data;
– the right to portability;
– the right to object to processing.
If we process your personal data based on your consent, you have the right to withdraw this consent at any time.
You can exercise your rights by e-mail to info@jak-audio.com.
If you suspect that your data is being processed unlawfully, you have the right to file a complaint with the Personal Data Protection Office of the Slovak Republic.
9. Is data about children also processed?
Our websites are not intended for children under the age of 16. We do not knowingly collect their personal data. If we become aware that we have inadvertently collected personal data about children under the age of 16, we will take steps to delete this data as quickly as possible, except where we are required to retain it by applicable law.
10. Data security
We take care of the security of your data – it is protected against misuse, unauthorized access or loss. The website and email are secured with standard technical and organizational measures.
11. Cookies
We do not use cookies on the site.
12. Final provisions
These principles are valid from 01.10.2025. Legal regulations and our business strategy and related methods of processing your personal data may change. If we decide to update these principles, we will place changes on our website. We ask you to read these principles carefully and to check these principles regularly when communicating with us or using our website. The current version published on the website always applies.